Privacy Policy

Nippon Navigators Private Tours Privacy Notice

Last updated: February 2026

At Nippon Navigators Private Tours (“Nippon Navigators,” “we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Notice is designed to comply with applicable data protection standards, including the Japanese Act on the Protection of Personal Information (APPI). This Privacy Notice explains how we collect, use, store, and protect your information when you visit our website, submit an inquiry, or use our services. By using our website and services, you agree to the practices described below.

1. Information We Collect

Information You Provide: We collect personal information you voluntarily provide, including when you submit an inquiry or contact form, request a custom itinerary or private booking, or subscribe to communications. This information may include your name, email address, phone number, mailing address, and travel preferences.

Sensitive Personal Information & Guest Responsibility: To ensure your safety and the quality of your engagement, we may collect sensitive information such as dietary restrictions, allergies, or physical mobility requirements. Guests must be proactive in disclosing all dietary restrictions, medical requirements, or allergies at the time of the initial inquiry. Nippon Navigators does not provide food or beverages directly; however, we collect this data to coordinate with third-party providers. By providing this information, you consent to our sharing it with licensed restaurants and venues for the sole purpose of coordinating your dining arrangements.

Information Collected Automatically: We automatically collect technical data to improve performance, including IP addresses, browser types, and referral sources. We use cookies to support website functionality; you may adjust your browser settings to decline cookies.

1. How We Use Your Information

We use your information to: plan and deliver custom private tours and itineraries; coordinate with local partners (hotels, restaurants, and traditional venues); process payments securely via third-party providers; communicate essential updates regarding your engagement; and maintain safety, security, and fraud prevention. We do not sell your personal information.

1. Data Sharing and "Joint Use" in Japan

To facilitate high-end services in Japan, we act as a coordinator between you and local service providers. We may share necessary details (such as your name and dietary needs) with these partners, including: Traditional Teahouses & Restaurants (who are solely responsible for the preparation and service of kaiseki dining), Specialized Artists (to facilitate Meigi geiko performances), and Transportation Providers (for private vehicle arrangements). These partners are only provided with the information essential to the fulfillment of your specific service.

1. Data Security & Retention

We implement administrative and technical safeguards to protect your data. We retain your personal information only for as long as necessary to fulfill the purposes outlined in this notice, comply with Japanese tax and business record-keeping laws, or resolve potential disputes.

1. International Use

Nippon Navigators serves international travelers. Your information may be processed in Japan and the United States. We ensure that such transfers are conducted with appropriate security measures.

1. Children’s Privacy

Our services are not directed toward children under 13. We do not knowingly collect personal information from children without parental consent.

1. Your Choices

You may opt out of marketing communications at any time. You may also contact us at info@nipponnavigators.com to request access, correction, or deletion of your personal data.

1. Third-Party Links

Our website may contain links to external sites (e.g., Google Reviews or booking platforms). We are not responsible for the privacy practices of these external entities.

1. Service-Specific Requirements

Certain specialized engagements, including but not limited to private geisha performances and heritage estate dining, require extensive coordination with traditional venues and artists. A minimum of 2 months' advance notice is required for these bookings. By submitting an inquiry for these services, you acknowledge that availability is subject to the scheduling requirements of our local partners.

1. Contact Us

For questions about this Privacy Notice or the management of your personal data, please contact: info@nipponnavigators.com